CASE STUDIES

SKIMS RPO Upload Monitor

Automating File Management in NetSuite

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Heliverse developed the RPO Upload Monitor, a powerful tool designed to simplify the process of uploading, monitoring, and managing RPO files within NetSuite. The application provides an intuitive interface for handling multiple file uploads, real-time progress tracking, error monitoring, and custom filtering to enhance the efficiency of RPO file management.

40%

Manual efforts reduction

30%

Less troubleshooting

80%

Improved User Experience

project details

Industry
Ecommerce
Customer / Service
SKIMS
Date
https://www.youtube.com/embed/FSmU4nhUFCk?si=bozxEg2QT9k5f6Ys
01

The RPO Upload Monitor faced multiple challenges in improving the process of uploading, monitoring, and managing RPO files in NetSuite.

  • Streamlining the complex RPO file upload process, which was prone to manual tracking errors.
  • Real-time monitoring to detect errors automatically and reduce troubleshooting time.
  • Scalability to handle multiple uploads without performance bottlenecks while maintaining visibility into file status.

02

To address these challenges, we implemented a user-friendly interface with advanced error monitoring and efficient data management.

  • Dashboard with drag-and-drop file uploads and real-time progress tracking, allowing only valid CSV files to avoid errors.
  • Advanced filtering and search options by file name, employee, Celigo acceptance, and date for easy file management.
  • Real-time monitoring with instant error notifications and a progress bar, along with export options for further analysis.
  • Custom filtering by team members for better oversight, with dropdowns for managing multiple uploads.
  • Seamless NetSuite integration to create custom records from uploads, ensuring smooth workflow integration.

03

The RPO Upload Monitor delivered improvements in file management efficiency and user experience within NetSuite.

  • Increased efficiency, reducing manual tracking efforts by 40%.
  • Enhanced error handling, reducing troubleshooting time by 30%.
  • Supported concurrent uploads without performance issues, improving workflow scalability.

Conclusion

The RPO Upload Monitor is an innovative solution for managing RPO file uploads within NetSuite, offering a streamlined, user-friendly experience with advanced monitoring and error handling features. By automating the upload process and providing real-time visibility into file statuses, the application enhances productivity, reduces errors, and ensures that users remain in control of their file management workflows.

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