CASE STUDIES

WMS Packing App

Streamlining Fulfillment Packing in NetSuite

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This project involved the development of the Packing App, designed to simplify and automate the process of packing fulfillment requests. The app was built to address inefficiencies faced by warehouse packers who manually processed fulfillment requests (FR) through the NetSuite dashboard. The goal was to improve speed, accuracy, and user interaction for packing tasks.

30%

Time reduction

40%

Fewer discrepancies

60%

Improved workflow

project details

Industry
E-Payments
Customer / Service
Global Payments / Product Design and Development
Date
https://www.youtube.com/embed/yErThdk5UsA?si=-rxYHEsew7l8aj51
01

The Packing App addressed multiple challenges related to simplifying and automating the packing process for fulfillment requests.

  • Manual processing of fulfillment requests through the NetSuite dashboard was time-consuming and prone to errors.
  • Tracking packing status and serial numbers manually led to discrepancies and delays.
  • Warehouse packers needed a user-friendly interface to minimize errors and improve workflow efficiency.

02

To overcome these challenges, we developed an intuitive Packing App that automated core tasks and enhanced user interaction.

  • Designed a user-friendly interface where packers could quickly scan or enter fulfillment requests, with an organized table displaying items, serial numbers, and packing status for easy tracking.
  • Allowed barcode scanning or manual input to mark items as packed, reducing packing time and improving accuracy.
  • Enabled TID sticker download and printing directly from the interface for consistent labeling.
  • Created a "Packed" button to allow real-time inventory updates in NetSuite, reducing administrative work and ensuring accurate records.

03

The Packing App significantly improved packing efficiency, accuracy, and user satisfaction in the NetSuite environment.

  • Reduced packing time by 30%, enabling faster and more accurate processing.
  • Improved accuracy, reducing packing discrepancies with dual marking methods.
  • Streamlined packing workflow with automated NetSuite updates.

Conclusion

The Packing App successfully addressed the challenges of manual packing processes by providing a streamlined, user-friendly interface and automating key tasks. By integrating seamlessly with NetSuite, the app improved the speed and accuracy of packing fulfillment requests, enhancing overall operational efficiency in the warehouse.

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